Welcome Russell Higgins - Principal Human Factors Consultant
Distilled Consulting is delighted to welcome Russell Higgins on board as Principal Human Factors Consultant.
Russell has a strong reputation as a pragmatic, outcomes-driven Human Factors (HF) specialist. Russell has extensive experience in the application of HF integration in a career spanning more than 30 years, including major rail infrastructure projects following nearly a decade with Transport for NSW (TfNSW) in HF leadership roles.
Distilled Consulting’s Managing Director, Todd Shardlow: "I am thrilled to welcome Russell to the team as we continue to grow our client base and deliver major projects all around Australia. Russell has already stepped onto a significant Distilled Consulting project as HF Lead for a major rail client, supporting the delivery of brownfield infrastructure upgrades which will unlock capacity and enable the delivery of more train services for rail commuters."

Distilled Consulting is a niche consultancy known for our robust but “right-sized” approach to human factors integration, tailored to each project. We are thrilled to expand our Distilled team with the experience of an HF expert who is aligned to the Distilled approach and values. Having worked from both the client and external consultant sides of the fence, Russell brings a breadth of understanding and depth of experience of the often-competing stakeholder objectives.
Russell's personal reputation and technical expertise align with Distilled Consulting's no nonsense, pragmatic approach to integrating HF on complex projects. Russell understands both the engineering challenges and design constraints on major engineering projects. Russell is an advocate for end users, but helps to find the middle ground to balance the goals of system designers and all affected end users.
Human factors integration and assurance expertise, delivered with a pragmatic approach.